Privacy Policy

In this privacy policy, we, HYDROWATT AG, explain how we process personal data. "Personal data" is any data and information that relates to a specific or identifiable person.
We reserve the right to change this privacy policy at any time.

1. Responsible person and contact point

The person responsible for data processing is:

HYDROWATT AG
Freistrasse 2
8200 Schaffhausen
Switzerland

If you have any questions about our handling of personal data or other data protection concerns, you can contact us at the above address, by e-mail (info@hydrowatt.com) or telephone (+41 (0)52 624 53 22).

2. Processed personal data and processing purposes

HYDROWATT collects and processes personal data from
- Visitors to its website;
- Customers, purchasers and recipients of or interested in HYDROWATT's products and services or their contacts and employees;
- Contacts and employees of suppliers, distributors and vendors;
- Contacts and employees of business partners;
- Participants in events offered by HYDROWATT.
HYDROWATT processes the following categories of Personal Data by name:
- Master Data (e.g. first and last name, address, telephone number, e-mail address, details of previous business dealings with these persons, any signatory powers, details of inquiries, quotations, offers and contracts);
- Communication data (e.g. data in written, electronic or telephone correspondence);

• Transaction data (e.g. payment details, credit card details);
• - Product and delivery data (e.g. billing and delivery address, products and services delivered and sold and ordered and purchased);
• - Marketing data (e.g. receipt of newsletters and documentation, invitations and participation in events, social media);
• - Website usage data (e.g. contact form, server log files, Google Analytics).
• Personal data is generally collected in the course of using the website, when requesting or using products or services, at events or in direct communication with HYDROWATT via email, telephone or other means.
• We process personal data primarily to provide, document, bill or improve our services. We also process Personal Data of our customers to communicate with them, respond to inquiries, and provide information about our company and invitations to events. We only process personal data that is necessary to provide the performance and execution of our tasks and services effectively and in an user-friendly manner, as well as permanently, securely and reliably.
• We store your personal data for as long as it is necessary for the purposes stated in this privacy policy, in particular to fulfill our contractual and legal obligations. If necessary, we will also store your personal data for other purposes if and as long as the law permits storage for these purposes, in particular for the defense of legal claims.
• The legal bases for the processing of personal data by us are mainly Art. 13 para. 2 lit. a DSG or Art. 31 para. 2 lit. a revDSG and Art. 6 para. 1 lit. b DSGVO (processing in direct connection with the conclusion or performance of a contract) as well as Art. 13 para. 1 DSG or Art. 31 para. 1 revDSG and Art. 6 para. 1 lit. a, c and f DSGVO (consent of the data subject or justification by law as well as legitimate interests). We draw your attention to your right to withdraw your consent at any time (Art. 13 para. 2 lit. c DSGVO).

3. Use website

a) Contact form
If you send us inquiries via the contact form, we store your information from the form, including the contact data you provide there, in order to process your inquiry and contact you.
The legal basis for processing your request is Art. 13 para. 1 and para. 2 lit. a DSG or Art. 31 para. 1 and para. 2 lit. a revDSG and Art. 6 para. 1 lit. a or lit. b DSGVO. We draw your attention to your right to revoke your consent at any time.

b) Server log files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are among others:
- Browser type and browser version;
- Operating system used;
- Referrer URL;
- Host name of the accessing computer;
- time of the server request; and
- IP address.

We store this information over a defined period of time. The storage takes place for reasons of data security, to ensure the stability and operational security of our system.
This data is not merged with other personal data.
The legal basis for the temporary storage of the data and the log files is Art. 13 para. 1 DSG or Art. 31 para. 1 revDSG and Art. 6 para. 1 lit. f DSGVO.

c) Cookies
In order to improve the design of the website and make it more user-friendly, as well as to tailor offers to the needs of users in the best possible way, HYDROWATT AG uses so-called cookies. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone, etc.) when you visit our site.

The cookies remain stored until you delete them. This allows us to recognize your browser the next time you visit.
By using the website, you agree to the use of cookies. You can configure your browser settings so that no cookies are stored on your computer. The complete deactivation of cookies can lead to the fact that you cannot use all functions of our website.
The legal basis for the data processed by cookies is Art. 13 para. 1 DSG or Art. 31 para. 1 revDSG and Art. 6 para. 1 lit. a and lit. f DSGVO. We draw your attention to your right to revoke your consent at any time.

d) Google Analytics

We analyze the use of our website with the web analysis tool Google Analytics. This is used exclusively to optimize the website in terms of user-friendliness and to provide useful information about our services.
Google Analytics is a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by cookies about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by selecting the appropriate settings on your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
The legal basis for the data processed by Google Analytics is Art. 13 para. 1 DSG or Art. 31 para. 1 revDSG and 6 para. 1 lit. f DSGVO.

e) Integration of Google Maps
On our website we use Google Maps from Google Ireland Limited. Google Maps is a web service for the display of interactive (land) maps to visually display geographic information. By using this service, our location is shown to you and a possible approach is made easier.
Information about your use of our website (such as your IP address) is transmitted to Google servers and stored there when you call up those sub-pages in which Google Maps map is integrated. This may also result in a transmission to the servers of Google LLC. in the USA. Google stores your data as usage profiles and evaluates them.
If you do not agree with the future transmission of your data to Google in the context of the use of Google Maps, there is also the possibility to completely deactivate the web service of Google Maps by turning off the application JavaScript in your browser. Google Maps and thus also the map display on this website can then not be used.

The legal basis for the data processed by Google Maps is Art. 13 para. 1 DSG or Art. 31 para. 1 revDSG and Art. 6 para. 1 lit. f DSGVO.

4. Transfer of data to third parties | disclosure of data abroad

Your data will be handed over to our partners (third parties) as far as the order processing requires it. We cooperate with a limited number of trustworthy external service partners (e.g. EDP service providers), which are carefully selected by us have been. We disclose data to service partners only to the extent necessary for them to provide their services.
The named recipients of personal data may be located in Switzerland, but also abroad. If a recipient is located in a country without adequate data protection, we oblige the recipient to comply with adequate data protection by concluding recognized standard contractual clauses or rely on a legal exception (e.g. your consent, conclusion/execution of a contract, etc.).

5. Data security

We take technical and organizational measures to protect your data against manipulation, loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technical developments.
Please be aware that there are inherent security risks in transmitting data, such as e-mails, via the Internet, because it is impossible to safeguard completely against unauthorized access by third parties. Complete protection of data against access by third parties is not possible.
Our employees and contractual partners who have access to your data are contractually bound to secrecy and compliance with data protection regulations.

6. Your rights

If you have any questions regarding the collection, processing or use of your personal data or for the correction, deletion or restriction of processing as well as for the revocation of a granted consent, you can contact us at any time under the contact details mentioned in section 1. You also have the right to object and the right to data portability (i.e. to receive a copy of your personal data for further use) and may complain about the data processing to the competent supervisory authority.